Help centre
Quick answers to common questions about orders, shipping, and returns.
Most orders arrive within 2–5 business days after dispatch. You will receive tracking details by email once your order ships.
Yes. We offer free shipping on all orders over €50. Standard shipping rates apply below that threshold.
Visit our Track order page and enter your order number and email address from your confirmation email.
You can return unused items within 30 days of delivery. Contact our support team to start a return.
We accept major credit and debit cards, PayPal, and other payment methods shown at checkout.
Yes. Products include a manufacturer warranty where applicable. Contact us with your order details for support.